Review- Mink Laundry Service

You all must be wondering if I am out of my mind to review a laundry service here on this beauty and makeup blog!

But considering myself as an Image Consultant, where I help people to select, maintain and keep their clothes in a good condition, Laundry services become an important part of your wardrobe upkeep and now-a-days, most of us prefer to go to a professional laundry service for maintenance of our clothes on which we have spend a good amount of our income.

Apart from the usual outfits and clothes, there are some clothes or accessories that can't be washed or cleaned at home and we need specialists for them. These could be your embroidered or embellished clothes, delicate silks, formal shirts, leather/ suede handbags or probably your shoes.

So to tell you how this all started, I was approached by Ashish, who along with his two partners has come up with a laundry startup and I was so looking forward to such a service. They had their launch offer "5 Clothes on Us!!". That sounded wonderful and so I decided to go ahead trusting them with 5 of our (mine and hubby's) clothes.

Since I was more keen on testing out their service rather than just using up the exciting offer, I decided to give them 5 different types of clothes that require different expertise.

Also, they promise an unmatched service, which makes the offer even more interesting and exciting.

So, I took couple of days to sort my clothes. To try out the services and efficiency, I decided to give five different garments- a stone work and embroidered kurta, a silk sari, a jeans, a formal trousers and a formal shirt (last two being hubby's). 

All these will require different set of procedure for laundry and care. Also the final presentation of each piece would be different. After I was ready with my cothes, I decided to place the order. So I opened their website http://mink.co.in/ and got my order scheduled for pick up.

Within 10 minutes I received a call to confirm that their pickup personnel will be at my door step within 15 minutes... That sounded quick!!

So I was waiting, eyes glued to the clock and tadaaa... in 10 minutes bell rang and I saw a gentleman in crisp white shirt and blue jeans and introduced himself as Rohit from Mink and was there to collect my order. I was impressed with the dressing and appearance of this gentleman, I mean how many times have you seen a laundry pick up guy dressed in Smart Casual?? He was carrying a non woven fibre bag to collect the clothes and told me about the quick check in process. 

The "MINK" Laundry Bag

This would mean that they'll just mention the number of clothes collected on a receipt and take our signature and once in office, they would connect with the client over e-mail or whatsapp to inform about the condition of clothes received. Also, being knowledgeable in textiles and laundry process, I asked Rohit if he would like me to give a brief as to what has to be done with every garment but he sounded quite confident about the textile experts at MINK who'll know what to do. So, I decided to zip my mouth and let them figure out. Rohit left promising the delivery within 2 days. 

In sometime, I received a whatsapp message regarding some damage on the embroidered kurta and I was asked if they should proceed further. I gave them a thumbs up!

The next evening, I get a text that my clothes are ready to be delivered and confirming the time of delivery. I told them to come the following day.

On Tuesday evening, Ashish came carrying a paper bag (again dressed in Smart Casuals)... Each garment was individually packed- kurta and shirt in a paper bag with all the packing material and as good as new. The jeans, trousers and sari were folded well and were packed in a non woven fabric bag. I was greatly impressed. The clothes were looking as good as new and I am still not willing to open them up.

Definitely, I would rate them as Outstanding in their service ranging from-

• The ease of scheduling the pick up, 
• The customer interaction with pick up and delivery personnel, their attitude and presentation, 
• Quick check in process
• Update on the status of clothes received
• Presentation of the clothes received

The prices are comparable to the other similar services but definitely the experience is unmatched. I could trust them with my clothes and would definitely be seeing them more often.

OFFER FOR READERS
Are you all interested in trying out their services or want to make your clothes as good as new... Give your clothes a makeover with the special offer only for readers of my blog. Mention the code MAKEOVER while placing your order and get three of your clothes done complimentary by MINK. For the time being, MINK offers services in and around Powai and Andheri but will be taking over Mumbai in no time.

Share your experience with laundry services that you've availed so far and also what are your expectations from MINK in comments...

Place your orders by visiting http://mink.co.in/ or WhatsApp/SMS/Call 808080-2442 and don't forget to use MAKEOVER!!

Something more exciting coming up soon for you all... so stay tuned!

Signing off